Privacy Policy

Information We Collect

When you request plumbing services through our website, we may collect:

• Name
• Phone number
• Email address
• Service address
• Appointment preferences
• Information about your plumbing issue or service request

We may also collect technical information such as IP address, browser type, and device information necessary to operate and secure our website.

How We Use Your Information

We use the information we collect to:

• Schedule and provide plumbing services
• Contact you regarding appointments and service requests
• Respond to questions and customer support inquiries
• Follow up regarding completed services
• Improve our services and customer experience
• Comply with legal obligations

Communications

By submitting your contact information through our website or otherwise requesting service, you consent to receiving communications related to your service request, appointment scheduling, service updates, and customer support.

We do not sell your personal information to third parties.

Information Sharing

We may share information with trusted service providers who help us operate our business, such as website hosting providers, communication platforms, scheduling systems, and other vendors necessary to provide our services.

We may also disclose information when required by law or to protect our legal rights.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Website Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors use our website. Google Analytics uses cookies and similar technologies to collect information such as the pages you visit, the time spent on those pages, your approximate location, the referring website, and your browser and device type. This information is aggregated and helps us improve our website and services.

The information generated by these tools is processed by Google in accordance with Google's Privacy Policy, available at policies.google.com/privacy. We do not use this data to personally identify individual visitors, and we do not sell it.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout, or by adjusting your browser's cookie settings.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Your Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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